Employer Information and Resources  - FAQ's

Find answers to the most frequently asked questions about HRAs or HSAs. Feel free to call us at 877-313-7700 if you have any questions which are not answered here.

HRA FAQs
What expenses are reimbursable from my HRA Account? Your employer has designed your HRA to reimburse specific expenses. Detailed information can be found in you HRA Plan Document.
Will I get a VeritasHRA ID card? No. You will recieve an ID card from your Medical Plan Insurance Carrier.
When I go to the doctor, do I have to pay upfront and then bill the insurance company myself? No. You simply pay any applicable co-pay and your medical provider will bill the insurance company for you.
How do I get reimbursed out of my HRA? Fill out and fax (530-223-7719) a Request for Reimbursement Form accompanied by an Explanation of Benefits (EoB) or a paid receipt to Veritas Health Systems. accompanied by an Explanation of Benefits (EOB) or a paid receipt to Veritas Health Systems.
Do I have to request reimbursements out of my HRA every time I have a claim? No. You have the freedom to choose when and how much you would like to have reimbursemed (based on your Employer's HRA Plan Document). For example, you can keep all your EOB/receipts and send them with one request, or you can send them in each time.
What happens if I use all of my HRA benefit dollars? If you use all of your HRA benefit dollars, you are responsible for paying your additional costs, up to the medical out-of-pocket maximum of your Medical Plan.
Can I take money our of my HRA for personal reasons? No. The HRA can only be used for qualified expenses as designated in your employer's HRA Plan Document.
What happens to my HRA if I leave my employer? If you elect COBRA coverage, you will have full access to your HRA while you are a COBRA participant. If you do not elect COBRA, and outstanding claims which incurred prior to your termination date must be submitted for reimbursement within 90 days after your termination date.
HSA FAQs
What is a Health Savings Account (HSA)? A Health Savings Account is an alternative to traditional health insurance; it is a savings product that offers a different way for consumers to pay for their health care. HSAs enable you to pay for current health expenses and save for future qualified medical and retiree health expenses on a tax-free basis (California State Tax still applies). You own and control the money in your HSA. Decisions on how to spend the money are made by you.
What is a High-Deductible Health Plan (HDHP)? An HDHP is an inexpensive health insurance plan that generally doesn’t pay for the first several thousand dollars of health care expenses (i.e., your “deductible”) but will generally cover you after that. Of course, your HSA is available to help you pay for the expenses your plan does not cover.
Is the Health Savings Account (HSA) part of the High-Deductible Health Plan (HDHP)? No. These are two separate parts. You will receive a separate Medical ID Card from your insurance carrier.
What makes someone eligible to establish an HSA? To establish a Health Savings Account, an individual must be covered by an HSA-qualified High-Deductible Health Plan (HDHP) and must not be covered by other health insurance that is not an HDHP.
How much can I contribute in my HSA? You and your employer can contribute 100% of your deductible up to $3,0000 for Single Coverage and $5,950 for Family Coverage (for 2009).
Do I have to pay upfront when I go to the doctor? No. You do not have an office visit co-pay (except for Preventive Care). Wait until you receive the insurance carrier's Explanation of Benefits (EOB). The EOB will communicate the provider discount and your amount to pay.
How do I get distributions out of my HSA? Fill out and fax (530.223.7719) a Request for HSA Distribution Form to Veritas Health Systems. If you'd like Veritas to certify eligible expenses, include an Explanation of Benefits (EOB) or a paid receipt.
How do I find out my HSA account balance info? You have two options: 1) You can access your personal, secure benefits web portal by logging on to www.veritascdh.com - click on Member Area; 2) You can call our toll-free customer service department (877.313.7700).
What happens if I use all the dollars in my HSA? You are responsible for paying your additional healthcare costs, up to your annual deductible. After you meet your annual deductible, and any applicable co-insurance, the insurance carrier will cover 100% of eligible expenses.
What happens to my HSA if I leave my employer? Your HSA goes with you. You may continue to make HSA contributions if you remain covered under a HSA-qualified High-Deductible Health Plan.
What other resources are available? The U.S. Treasury has created a site dedicated to providing complete guidance regarding Health Savings Accounts. Visit the site at http://www.treas.gov/offices/public-affairs/hsa/
Are HSA contributions tax-deductible at the state level? As of 1/1/2009 the following States have indicated that they must pass state legislation before Health Savings Accounts will receive a tax benefit at the state level: Alabama, California, New Jersey, Wisconsin